VOIP

(Voice over Internet Protocol) is often used by small and some medium sized businesses. In some cases it has the ability to lower the costs of your phone bills but it relies heavily on the stability, reliability and speed of your internet. To understand VoIP it uses an internet connection to deliver voice communications over digital networks instead of traditional copper wiring. It works through packets of data (being the voice signals) which include the callers and receivers IP address being passed back and forth at very high speeds to allow for a normal conversation. Previously many internet connections used with VoIP were not fast enough to give businesses the reliability that they need to ensure calls that were transmitted to and from the caller/ receiver were of business grade without the line dropping out mid conversation. This common occurrence with VoIP is due to low speed or inadequate internet being used which could not handle or maintain the high speed it needs to effectively use VoIP. Now with NBN being implemented it will provide VoIP users with the reliability and speed that is needed to use VoIP effectively in the workplace. For more information on VoIP and it’s suitability to your workplace please use our contact page or call 1800 426 855

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SIP

(Session Initiation Protocol) is the same as using VoIP with the only difference being that it is used over multiple trunks. SIP is an application layer protocol that creates, modifies and terminates sessions with multiple participants. Applications interfacing with this protocol can create two-party (Unicast) or multiparty (multicast sessions.) It is designed to run real time multimedia sessions between groups of participants. For example video and audio multicast meetings, or instant messaging conferences.