If you’ve been following the National Broadband Network (NBN) rollout closely, you may have noticed that it has been receiving mixed reviews.

The truth is that the NBN is a great initiative and has the potential to boost the average Australian internet connection if you are with the right telco provider.

There are more than 140 telcos listed on NBN’s website and choosing the right one can be daunting. So where do you start?

A good way is to assess your needs first, then look at plans and providers that can meet those needs. There is no “one size fits all” solution for business telecommunications needs.

As a business owner, ask yourself how much business you’d lose if your phone service was down for 15 minutes, an hour, or even a day. Choosing the wrong telco provider can end up costing you. It’s also a good idea to find a telco that provides 24×7 support (through live phone contact plus online tools). Problems don’t only occur Monday through Friday during business hours.

Secondly. Set your budget. A budget will help you stay focused on the services that are important for you and will stop you from being tempted to buy services that sound intriguing but your business doesn’t really need.

Lastly, make sure you get the right contract. Some telcos will let you move up to higher service levels without penalty, but dropping back to a less expensive arrangement will often come with a financial penalty.

Once you’ve chosen your preferred telco and selected the services you’ll receive, choose monthly arrangements that leave some room in your budget and closely monitor your activity for the first couple of months.

Many retail service providers offer software that keeps tabs on usage, so a finite plan could soothe your paranoia. Take Central Connect, for example, we do all these things and more!

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