Modem Indicator Lights

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LightDefinitionFunctionNotes
StatusStatus Indicator
(Status has no other button functionality)
Off – No power
Green Solid – Normal operation
Green Flashing – Device starting up
Red – No internet connection
WANWide Area NetworkOff – No network connection
Green Solid – Network connection established
Green Fast Flashing – Data activity Green Slow Flashing – Trying to detect network connection
InternetInternetOff – No internet connection
Green Solid – Internet connection established
Green Flashing – Data activity
Red – Connection or configuration error
Internet light will turn on solid green when the HNG has acquired an IP address and can connect to a DNS server. It doesn’t mean you’ll have access to the internet unless provisioned by your Service Provider
Wi-Fi 2.4GHzWireless Network 2.4GHzOff – Wi-Fi disabled
Green – Wireless device(s) connected, no data activity
Green Flashing – Wireless device(s) connected, data activity
Your wireless device must be compatible with 2.4G and 5G Wi-Fi standards.
Wi-Fi 5GHzWireless Network 5GHzOff – Wi-Fi disabled
Green – Wireless device(s) connected, no data activity
Green Flashing – Wireless device(s) connected, data activity
Your wireless device must be compatible with 2.4G and 5G Wi-Fi standards.
WPSWi-Fi Protected SetupOff – WPS not being used
Green – WPS setup successful
Orange Flashing – WPS setup in progress
Red – WPS setup failed
The WPS button (C) can be used to add a new wireless device also equipped with WPS capability to your network without the need to enter any of your wireless settings manually.
EthernetEthernetOff – No network connection
Green Solid – Network connection established
Green Fast Flashing – Data activity
Phone 1Phone 1Off – No phone service connection established Green Solid – Phone service connection established
Green Fast Flashing – Phone service activity
Phone 2Phone 2Off – No phone service connection established Green Solid – Phone service connection established
Green Fast Flashing – Phone service activity
DECTDECT – Cordless
Phone Base Station
Off – DECT Service not available/no cordless phone paired
Green Solid – DECT service available/cordless phone paired
Orange Slow Flashing – DECT pairing in progress
The HNG can be put in DECT cordless phone pairing mode by pressing the DECT button (D) on the side of the device for a few seconds until the DECT LED is flashing. Note: a compatible DECT cordless phone handset is required to enjoy all the features (DECT cordless phone handset not provided here).

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