While the NBN rollout may feel like it still has some way to go, it’s amazing how quickly new premises are being added to the national fibre network.
According to NBNCo, over 30,000 new premises were connected to the NBN just last week (Thursday, 19 July 2018).
Add to that the more than 7 million premises across the country ready to switch to fibre and what was a slow-moving infrastructure project starts to look like it’s picking up steam.
And while this isn’t cause for alarm – yet – it is a gentle reminder for business still operating services on copper phone lines of the need to start planning for the future, today.
How do I know if I use PSTN?
PSTN, commonly known as telephone lines, is used for the following services:
- Home/landline phone services
- ADSL, ADSL2 and ADSL2+ Internet services
- Telstra BigPond cable Internet services
- Optus cable Internet and cable phone services
Services you may not realise run off copper will also be affected in the switchover, such as:
- Medical alarms, auto diallers or emergency call buttons
- Security alarms
- EFTPOS or health-claim terminals
- Monitored fire alarms
- Lift emergency phones
- Liftline fire alarm and security systems*
- Fax and teletypewriter devices
Are my current devices NBN/VoIP compatible?
Many homes and businesses may only need to upgrade software services to be compatible with the new network. However, in some cases, you may find that a new phone system and office set-up is required.
To determine whether your existing set-up is compatible with the NBN network, you will need to talk to a member of our Customer Support Team.
How long do I have to move my service?
You have 18 months from the time you receive your NBN switch notice to cut-off. While cut-off dates change depending on your location, the majority of our clients are starting to near the end of a hassle-free migration window and those who haven’t begun the switching process run the risk of being cut-off from phone and internet services.
We have been contacting all our clients with services still using PSTN, however, if for some reason you missed us please contact us on 1800 426 855 or firstname.lastname@example.org to organise your PSTN migration.
* For liftline fire alarm and security systems, ask one of our customer support representatives for more information on 1800 426 855.