Used by small and some medium-sized businesses with a hosted PBX, VOIP (Voice Over Internet Protocol) uses an internet connection to deliver voice communications over digital networks instead of traditional copper wiring. Hosted VOIP is a cloud based PBX.
It works by passing packets of data (being the voice signals), which include the callers and receivers IP address, back and forth at very high speeds to allow for a normal conversation. When combined with a fast and reliable internet connection it can help to reduce phone bills.
With the NBN being rolled out, VOIP users have access to the internet reliability and speed that is needed to use VOIP effectively in the workplace.
To find out how your business can benefit from VOIP call 1800 426 855.