A lot of small businesses on the Central Coast are still running on a setup that was never really designed for how they work. Calls go to a mobile that doubles as a personal phone. Voicemails sit unheard for days. Customers get no greeting, no hold option, and no way to leave a message that actually gets acted on.
It is a problem that is easy to fix and it does not cost as much as most people expect. Central Connect provides hosted cloud phone systems for small businesses across Wyong, Gosford, Tuggerah, and the wider Central Coast. Setup is fast, pricing is flat, and we are local enough to be on-site if you need us.
Starting from approximately $100 per month all-inclusive, covering the phone system, SIP trunks, and local support. No per-seat charges.
Our small business phone system runs on 3CX, the same platform used by over 600,000 businesses globally. Central Connect is a certified 3CX partner and we handle everything from initial configuration to ongoing updates. You are not buying software and figuring it out yourself. You get a phone system that is ready to use from day one, with our team available when you need something changed.
If your work takes you away from the office, the 3CX mobile app changes how you handle calls. Your mobile rings with your business number, not your personal one. Customers see your business name in caller ID. You can transfer calls to your admin team while you are on a job. Voicemails land in your email.
For Central Coast builders, electricians, plumbers, and service businesses, this is one of the more practical upgrades available. You stop giving out your personal number, start looking more professional to clients, and stop missing the calls that used to go unanswered when you were out on a job.
Your phone system running on Central Connect’s Australian-based cloud infrastructure.
Your call channels, sized to your peak concurrent call count.
Custom recorded greeting and call menu, configured by our team.
As many as your team needs, no per-extension charge.
3CX app for iOS, Android, Windows, and Mac for every staff member.
Voicemails sent to your inbox as audio files.
Calls ring all relevant team members before going to voicemail.
We manage the transfer of your existing numbers from your current carrier.
Calls ring all relevant team members before going to voicemail.
Phone, remote, and on-site support from our Wyong team.
Update routing, add extensions, and change greetings yourself — or ask us.
Central Connect charges a flat monthly fee, not a per-user fee that grows every time you hire someone. Your monthly fee covers the hosted phone system, SIP trunk channels, and our local support. There are no additional charges for adding extensions, updating your IVR, or calling our team.
Most small business deployments start from approximately $100 per month. We provide a written quote before anything is set up.
With a small team, every missed call is a bigger percentage of your inbound opportunity. A professional IVR that greets callers and routes them correctly makes even a 3-person business look established. If you want to see the setup before committing, book a free demo with our Wyong team.
You can, but it creates practical problems. There is no IVR, no ring group, and no way to transfer a call to a colleague. The 3CX mobile app still rings on your smartphone, so you answer on mobile, but with full business phone functionality behind it.
Keep it. Central Connect manages the full number porting process from your current provider. Your 02 number transfers across and your clients dial the same number they always have.
Yes. Cloud-hosted phone systems are not tied to a physical location. Whether you are at your Wyong office, home in Gosford, or on a job site in Tuggerah, the 3CX desktop and mobile apps connect you to your system over the internet. See our 3CX features page for more on remote working capabilities.
For a 1 to 5 person business, Central Connect can typically go live within 3 to 5 business days including number porting. If you need to be up and running faster, call us on 1800 426 855 and we will work to your timeline.
Our standard small business plans are month-to-month. Annual plans are available at a lower monthly rate. We do not lock small businesses into multi-year contracts.
